Our Privacy Policy

This is the main privacy policy for ALT STAGE Digital Media Channels. However, some of our Digital Media Channels may have additional privacy policies so you should read these when you register or subscribe to these services.

It is important for you to read this policy in full to understand what information we hold about you, how we may use it and how you can access, update and delete your personal information. However, if you don’t have time to read the whole policy now, here are the main reasons we collect different types of information about our users:

• To help us monitor and improve ALT STAGE Digital Media Channels;
• To provide you with a more personalised experience, such as making recommendations or telling you when a product or service you might like is available.
• To send you details about ALT STAGE (stage.altrecordingstudios.com) products and services, where you have signed up to receive such marketing communications.

To be able to do these things, it’s important ALT STAGE (stage.altrecordingstudios.com) collect and analyse data including who our visitors are and how they use ALT STAGE Digital Media Channels.

When we ask for data it is to enable us to give something back.

• Registering with ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels gives you access to a growing number of benefits, such as access to all our product and service promotions.
• Asking for your name means we know how to talk to you. Knowing your date of birth helps us to give you better recommendations and knowing your gender helps us refine our communications with you.

We are clear on what data I hold and what I do with it.

• In collecting and using your personal information, we will be clear about what we are doing and make sure that you understand the way in which we are using it. Also, we won’t sell your information to anyone – ever! – NEVER EVER!

You control the data we hold on you.

• If requested, we will delete your personal information securely and swiftly, and all the information we hold on your activity on ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels will be anonymised, so we won’t know it’s yours.
• We will have in place appropriate security measures to protect your information from unauthorised access, and will only work with responsible organisations which are carefully chosen by ALT STAGE (stage.altrecordingstudios.com) when handling your information.

Information you provide to us such as when you complete a survey, or register or sign up to any of ALT STAGE (stage.altrecordingstudios.com)’s Digital Media Channels (e.g. registering with ALT STAGE (stage.altrecordingstudios.com) to access your contact details and order history in ‘My Account’ or subscribing to newsletters and marketing emails).

On registration with ALT STAGE (stage.altrecordingstudios.com), we may ask for your first and surname, your email address, date of birth, gender and a password. However, we may ask you for other information from time to time, such as your postcode, so that, for example, we can offer you relevant local content, information or services, we can deliver more relevant promotions or make sure a competition prize gets to you if you’re a winner. We will always be clear about how this information will be used.

Information we collect using cookies or similar technologies stored on your device about how you use our Digital Media Channels. Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improve your user experience. They can also help to ensure that promotions and messages you see online are more relevant to you and your interests. We provide much more information about how we use cookies and other similar technologies in our Cookies Policy.

Information from our web servers’ logs, such as IP addresses. This is used by ALT STAGE (stage.altrecordingstudios.com)  and other organisations with whom we work to analyse activity on all our Digital Media channels. For example, this helps us to look at the number of visits to specific pages to evaluate if we have sufficient infrastructure to support and maintain a great experience for our visitors.

Information from social networking sites (such as Google Plus, Facebook and Twitter). We collect information from social media activity, including likes, shares and tweets on our Digital Media Channels, products and services, and about our content on social networking sites. Where you sign into ALT STAGE (stage.altrecordingstudios.com) using social network credentials, such as a Facebook log-in, you grant permission to the social network to share your user details.

Depending on the network this will include basic account information such as name, email address, date of birth and any other details you choose to share according to your Facebook account settings. We may from time to time, on different apps, online services, product and service purchases, request more than just basic account information from you. We will always try to be clear about this up front but you should also check what permissions we are asking for before you connect with these apps and services. If you remove the ALT STAGE (stage.altrecordingstudios.com) app from your social network settings, we will no longer be able to access this information.

If you have an account and choose to close it, your personal information (i.e. the information you gave us when you registered with any of ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels, such as your email address) will be deleted promptly which means that all other information we might hold about you (such as how you have used our Digital Media Channels for example) will be anonymised and we won’t be able to recognise that data as yours or contact you about it. Please note if you do not want to continue to receive relevant targeted promotions on our products and services after you have closed your account, we recommend that you also delete any cookies set on your device(s). If you want more information on how to manage your cookies, our Cookies Policy can help.

Where we hold other information (resulting from, for example, submitted competition answers) we will keep this for the minimum amount of time necessary for the purposes of running the competition or other relevant purpose.

Please note that if your account in any of ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels appears to have not been used for 2 years, we may try and contact you to check whether it is still in use and/or we may delete it.

• To help us to monitor, analyse and improve our Digital Media Channels, products and services. This information helps us to understand which ALT STAGE (stage.altrecordingstudios.com) content, products and services are most interesting, enjoyable and useful to our users, and if they are shared via social networks. The information also helps us to identify when errors occur within ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels and test different versions of a page or feature to see which one works best. All of which helps us improve ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels, products and services for our users.
• To allow you to take part in the interactive features of our Digital Media Channels, such as live chat interactions.
• To provide you with a more personalised experience. By looking at the information we have about you, we can create a more tailored experience. For example, we will do this by making content recommendations.
• To inform the way we commission future content for ALT STAGE (stage.altrecordingstudios.com). We will use aggregated and anonymous user data to help my commissioning teams understand what type of content our users like so that they can make more of it in the future.
• To help us improve our promotion mechanisms for our products and services. We will be able to serve you tailored, relevant promotions. For example, if we think that you are interested in food and health, you may find that we serve you content and product promotions from time to time that are food and health orientated. We may also tailor promotions based on information about your location, nationally recognised days and national holidays (e.g Mothers day).

Please note that ALT STAGE (stage.altrecordingstudios.com) do not disclose personally identifiable information to any 3rd party organisation we may work with, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men under 30 have viewed a particular web page on a given day).

• To market services to you. We will send you information about our Digital Media Channels, products and services or other marketing activities, but only where you have signed up to receive these from us. Similarly, sometimes, third party partners will want to send you information about products and services, but will only do so if you have agreed to receive them by ticking an opt-in box.
• We will email you occasionally about the Digital Media Channels, products and services that you have signed up for (for example, to provide you with password reminders or to contact you about content and reviews you have submitted to us via our Digital Media Channels) so that we are able to deliver these services to you. We may also invite you to participate in surveys from time to time to help me understand what you think about our products, services and Digital Media Channels with the aim of making them better.

Equally, it is important to note that when you access ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels via a social networking site, such as Google+, Linkedin, Facebook or Twitter, that site may also collect and use your information. So, we would advise you to check the privacy policies for those social networking sites and applications to see how your information is being used.

Broadly, the laws require that:

• you agree to your data being collected and used;
• no more information than is required is asked of you;
• your personal information must be securely kept to prevent unauthorised access;
• you have a right to know what information an organisation holds about you;
• your personal information must be deleted when it is no longer required; and
• information about your internet use must be protected even where the information being collected is not personally identifiable.

At ALT STAGE (stage.altrecordingstudios.com), we make sure we stick to these data protection and e-privacy laws. As mentioned above, information about the laws, and your rights, can be found on the ICO’s website – ico.org.uk.

Whenever you use ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels, information may be collected through the use of cookies so you should read ALT STAGE (stage.altrecordingstudios.com) Cookies Policy for more information.

If you’re interested in learning more about data protection, we recommend visiting the Information Commissioner’s Office website (www.ico.org.uk). The ICO regulates data protection and e-privacy in the UK so there is lots of useful guidance about this on their website.

We may also ask for your parent or guardian’s contact details so that we can check they are happy for you to use our Digital Media Channels, products or services.

Cookies may be placed on your device by our third party service providers which remember that you have visited a website in order to provide you with targeted promotions which are more relevant to you and your interests. This is often called online behavioural advertising (OBA) (also known as ‘behavioural targeting’ or ‘interest based advertising’) and is done by grouping together shared interests based upon previous web browsing activity.

Promotions may then be displayed to you when you visit ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels which matches these interests. Your web browsing behaviour can also be used to infer things about you, such as your age and gender, which we might use to provide more relevant promotions to you on our Digital Media Channels.

Personalised retargeting is another form of OBA that enables our advertiser partners to show you ads based on your online browsing away from ALT STAGE (stage.altrecordingstudios.com) websites. For example, if you visited ALT STAGE (stage.altrecordingstudios.com) you may start seeing adverts from us displaying special offers or showing you the products or services that you were browsing when you came to our websites. This allows us to advertise to people who previously visited our website.

Although these cookies can track your visits around the web they don’t know who you are. Even if you sign in to ALT STAGE (stage.altrecordingstudios.com), the OBA data is still not linked to your profile.

Read more about third party cookies in our Cookies Policy.

Marketing emails you have signed up to will also tell you how you can unsubscribe should you decide that you no longer wish to receive them.

Please note that registered users may receive important information about ALT STAGE (stage.altrecordingstudios.com) Digital Media Channels, products and services (such as changes to the Digital Media Channels themselves or other service administration matters). As a registered user, this is not regarded as spam.

Contact Us

ALT STAGE P.I. Enquiries Dept.
Contact Address: 35 Church Rd, Hove BN3 2BE
Contact Number: +44 (0) 1273 711 749

Any changes we may make to our privacy policy in the future will be posted in this section of our website, and, where appropriate, registered users will be notified by email.